Product Design Expert

I build 0-to-1 products across consumer and enterprise platforms — blending hands-on craftsmanship, strategic thinking, and AI tools to ship work that drives acquisitions and business outcomes.

Hi, I’m Bernardo.

COMPANIES I'VE WORKED FOR

CASETEXT / THOMSON REUTERS

ZILLOW / HOTPADS

GRIDSPACE

HUMBLE BUNDLE / IGN

VSA PARTNERS

IBM

ROLEX

FONTAINEBLEAU

WENNER MEDIA

TIME INC.

CASETEXT / THOMSON REUTERS ZILLOW / HOTPADS GRIDSPACE HUMBLE BUNDLE / IGN VSA PARTNERS IBM ROLEX FONTAINEBLEAU WENNER MEDIA TIME INC.

Featured Work

Current tools were outdated, difficult to use, and expensive, but still dominated the industry because they were trusted by the legal community. We saw an opportunity to use good design, the latest in machine learning, and emerging AI models to take over a massive market.

Casetext AI Legal Research

0-1 platform, $650M acquisition, legal tech, b2b/b2c saas, ai/ml

What I Did

Founding Director of Design 2013 - 2017 - Palo Alto, CA

  • Established Casetext's reputation for being the "beautifully designed" alternative to legacy legal research products.

  • CARA won industry recognition as an innovative legal AI tool.

  • Designed the product ecosystem that paired machine learning with expertise from the legal community through LegalPad, a writing platform for attorneys.

  • My work contributed to the product foundation that Thomson Reuters acquired for $650 million in August 2023.

Leadership needed a way to stay ahead of a fire instead of blindly watching it spread. Sift flags negative calls in real-time and identifies emerging trends, keeping teams ahead of developing issues, surfacing timely data that matters when making decisions.

Gridspace Live Analytics

0-1 platform, AI Agents, Enterprise, design system, cloud based call centers

What I Did

Principal Product Designer 2019 - 2024 - San Francisco, CA

  • Conducted on-site user research at active call centers — building detailed personas that grounded every design decision.

  • Improved site performance metrics and reduced employee churn through better agent training.

  • Designed the foundation for Gridspace's Flow, a new way to deploy contact centers with AI agents on the cloud.

In a world full of risk, what if you had a wizard within a widget? Analyze contracts, expose weak spots, and refine suggestions through prompts, all without leaving Microsoft Word.

Smart Contract Review

AI, word plugin, contracts, risk assessment, asynchronous work, remote global team

What I Did

Contract Product Designer 2025 - 2026 - San Francisco, CA

  • Sold clients on the vision that got leadership and engineering aligned to execute.

  • Worked directly with General Councils from the world’s biggest companies to understand how to apply AI to their internal legal teams.

  • Led design asynchronously, collaborating with a globally distributed team.

Humble Bundle had a loyal, passionate user base and a unique business model. But the product experience hadn't kept pace with the company's growth. The homepage couldn't effectively showcase multiple concurrent bundles and store products. The challenge was threefold: redesign the product, build the tools to scale content operations, and transform the team's capabilities — all simultaneously.

Humble Bundle Product Automation

product audit, full redesign, e-commerce, team building, process automation, branding, ign acquisition

What I Did

First Director of Design 2017 - 2019 - San Francisco, CA

  • Mapped the full product experience and identified the highest-leverage opportunities for improvements across Bundle and Monthly subscription products.

  • Shipped a new homepage, navigation system, and content template engine.

  • Enabled concurrent marketing promotions — a capability that directly supported revenue growth and contributed to the company’s acquisition by IGN in 2017.

  • Transitioned production artists into product designers, mentoring new skills and confidence while changing how design functioned within the company.

Want to see more?

I bring a multi-disciplinary background, skillfully blending craftsmanship and the latest technologies to create innovative products and solutions at scale.